SodaMelt Official Website › Blog › SodaMelt 60-Day Guarantee Plan
SodaMelt 60-Day Money-Back Guarantee: A Plan for Days 1, 30, 45 and 60
A guarantee only helps if you use it in time. This page turns the 60-day window into four dates, shows the steps to claim, and lists what the guarantee does not cover.
Quick answer
SodaMelt has a 60-day money-back guarantee on every pack. The 60 days count from the purchase date, not delivery. Opened and empty bottles qualify. You call +1 (302) 200-3480 first, post the bottles back at your own cost, then wait 3 to 5 business days plus 5 to 10 days for the card.
Read the terms, then decide
The 60-day window applies to orders placed through the official checkout. The order page is where you can see the pack, the total and the guarantee in one place.
See today's price and guarantee
Disclosure: this desk earns a commission when an order completes through the checkout. The price is the same whether you arrive here first or go straight to the seller.
- The guarantee is 60 days from the date of purchase, on every pack.
- Opened bottles and empty bottles are both accepted.
- You must call the order desk first on +1 (302) 200-3480 and get the return address. Do not post anything before that call.
- The buyer pays postage for the return. Shipping paid at checkout is not refunded.
- Processing takes 3 to 5 business days once the bottles arrive, then 5 to 10 days to reach the card.
- It is a purchase policy, not a medical promise. SodaMelt is a dietary supplement and is not FDA-approved.
How long is the SodaMelt money-back guarantee?
The SodaMelt 60 day guarantee lasts 60 days. The clock starts on the date of purchase. It does not start when the parcel is sent, when it arrives or when you take the first capsule. A parcel that spends ten days in the post has already used ten days of your window.
This SodaMelt money back guarantee covers every pack, from one bottle to six. Opened bottles count. Empty bottles count too, so finishing a bottle does not cancel your rights.
What does a 60-day SodaMelt plan look like?
The best way to use a deadline is to work backwards from it. A return has to be authorised by phone, packed, posted and received. Posting a parcel on day 60 is too late.
| Day | What happens | What to do |
|---|---|---|
| Day 1 | The purchase date on your order email. The 60 days start here. | Save the email. Note the order ID. Write one line about what you hope changes. |
| Day 30 | One bottle is finished at one capsule a day. | Read your note back. This is the first complete test, not the last word. |
| Day 45 | About a bottle and a half has been taken. | Decide. If the answer is no, call the order desk that week. |
| Day 60 | The window closes. | A parcel still in the post is outside the policy. |
Day 45 leaves 15 days for the phone call, the parcel and any delay. The seller's own note is that most buyers who write in describe 4 to 8 weeks before they judge it.
How does the window fit each pack size?
The window is the same 60 days on every pack. What changes is how much product is left when it closes.
| Pack | Days of supply | Window | What that means |
|---|---|---|---|
| 1 bottle | 30 | 60 | The supply ends 30 days before the window does. |
| 3 bottles | 90 | 60 | 30 days of supply are left when the window closes. |
| 6 bottles | 180 | 60 | 120 days of supply are left when the window closes. |
This is the detail people miss. If you buy six bottles, the guarantee ends while four months of capsules are still in the cupboard. Nothing is hidden. It simply means the decision has to be made by the calendar, not when the last bottle runs out.
How do you claim the SodaMelt guarantee?
- Phone the order desk on +1 (302) 200-3480 and quote your order ID. The website email has no view of orders and cannot start a refund.
- Ask for the current returns address and write it down. Addresses can change, and a parcel posted without authorisation may be refused.
- Put your full name, the email you used at checkout and your order ID on paper inside the box. A box with no name inside is the most common reason a refund stalls.
- Post every bottle from that order, opened, part-used or empty, with tracking. Keep the tracking number.
- Wait. The desk needs 3 to 5 business days to process the refund after the parcel arrives. Then the bank needs 5 to 10 days.
The returns address on file when this page was written is 220 East 42nd Street, Suite 1408, New York, NY 10017, USA. Use the address the desk gives you on the call, not this one.
How much of the money comes back?
The pack price you paid goes back to the card that paid. It is not sent by cheque or to another card. Shipping you paid at checkout on a one-bottle or three-bottle order is not part of the refund. Return postage is not refunded either. Any duty or handling charge on an order sent outside the United States is not refunded.
On a six-bottle return, postage can be a real cost. On an international return it can approach what the goods cost. Price your return before you choose the biggest pack.
What is the guarantee not?
- It is not a claim about what the capsule does. It is a promise about money.
- It is not a free trial. You pay first and ask for the money back afterwards.
- It does not run itself. Nothing happens unless you call.
- It does not travel with the bottle. A bottle given to someone else carries no window.
- It does not apply to bottles bought elsewhere. Marketplace purchases have no order record with this desk.
The guarantee also does not replace the label's caution. Adults aged 18 and over only. Pregnant or nursing mothers, and anyone with a known medical condition, should speak to a physician before using any dietary supplement. Do not use a bottle whose safety seal is damaged or missing.
Who do you contact for what?
| You need | Who | How |
|---|---|---|
| A refund, return address or order lookup | The order desk | +1 (302) 200-3480 |
| Tracking or an address change | The order desk | +1 (302) 200-3480 |
| A correction to a page, a typo or a privacy question | This website desk | [email protected], Mon to Fri 9:00am to 5:00pm ET |
Writing to the wrong desk is the most common way to lose a week. Nobody at either desk is clinical staff, so neither can tell you whether the capsule suits you.
Which sources are named for these facts?
Guarantee and refund facts come from this site's guarantee, refund and contact pages. The trial lengths that shaped the day-45 marker come from these named sources.
- The Bijkerk primary-care trial
- The Martoni DDS-1 trial
- van der Schoot's fibre meta-analysis
- Rao and Brenner's review of OTC constipation therapies
Frequently asked questions
How long is the SodaMelt guarantee?
It is 60 days from the date of purchase, on every pack. Opened bottles and empty ones both count. The clock starts at purchase, so time in the post counts.
Does the SodaMelt 60 days start when the parcel arrives?
No. It counts from the purchase date on your order confirmation. A slow parcel uses up part of the window, so raise any delay with the order desk on the same call.
Who pays to send SodaMelt bottles back?
Postage for the return is paid by the buyer. The desk asks for a tracked service. Keep the tracking number until the money appears on your card.
How do I begin a SodaMelt refund?
Phone the order desk on +1 (302) 200-3480, quote your order ID and ask for the return address. The website email, [email protected], cannot see orders and cannot start a refund.
How long until a SodaMelt refund reaches my card?
The desk needs 3 to 5 business days after the bottles arrive. The card issuer then needs 5 to 10 more days. The two waits are separate, and the second belongs to your bank.
Is the SodaMelt guarantee a promise that it works?
No. It is a purchase policy about money. SodaMelt is a dietary supplement. It is not FDA-approved and is not meant to diagnose, treat, cure or prevent any disease.
Our view
Sixty days is a fair length for a product sold on a 30-day bottle. It covers a first bottle and most of a second, and the policy accepts opened and empty bottles, which is the part that makes a guarantee usable.
The weak spot is the return leg. The buyer pays postage, and the policy ends long before a three-bottle or six-bottle supply does. That is why we suggest picking your decision day, day 45, before the first capsule.
Use the guarantee as it is meant. Take the capsule as the label directs, keep notes, decide on time and call before you post. If you take a prescription medicine or have a medical condition, speak to your doctor before you start, not after you ask for a refund.
Order with the dates in mind
If you order, write the purchase date down. It is the day the 60 days start, and it is on your order confirmation email.
See today's price and guarantee
Disclosure: this desk earns a commission when an order completes through the checkout. The price is the same whether you arrive here first or go straight to the seller.
Last updated October 29, 2026