SodaMelt Official Website › Guarantee
GuaranteeDoes SodaMelt Have A Money-Back Guarantee?
Yes. 60 days from the date of purchase, on every pack, empty bottles included.
It is claimed by calling the order desk on +1 (302) 200-3480 with the order ID, then posting the bottles back at your own cost with tracking. Processing runs 3–5 business days once the desk has them, and the bank adds 5–10 more.
What the window covers, when the clock starts, and the day of the trial on which a decision has to be made rather than postponed.
What the SodaMelt guarantee covers
Five things covered and five that are not, which is the whole of the policy before any of the process.
Inside the SodaMelt window
- Every pack on the ladder, from one bottle to six.
- Bottles you have opened and taken. Being able to test it is the point of the window.
- Empty bottles. Send them back; a finished bottle is not a disqualification.
- The full 60 days, counted from the date of purchase rather than from delivery.
- The pack price you paid, refunded to the card that paid it.
Outside the SodaMelt window
- Return postage, which is the buyer's to pay, with tracking.
- The carriage you paid at the checkout on a one or three-bottle order.
- Any duty or handling charge raised on an international delivery.
- Bottles bought anywhere other than the official checkout, which the desk has no record of.
- Anything about how the capsule performed. This is a purchase policy, not a clinical one.
When the SodaMelt sixty-day clock starts
One date starts it, and the day it closes is not the day your supply does.
At the date of purchase. Not at despatch, not at delivery, and not on the day the first capsule is swallowed. That single detail is the one most worth holding, because a parcel that took ten days has already spent ten days of the window.
Set the window against the bottles and the arithmetic falls out cleanly. A bottle is 30 capsules at one a day, so thirty days. 60 days is two bottles exactly.
| Pack | Days of supply | Days of the 60-day window | What that means |
|---|---|---|---|
| 1 Bottle | 30 | 60 | The window outlasts the supply by 30 days |
| 3 Bottles | 90 | 60 | The supply outlasts the window by 30 days |
| 6 Bottles | 180 | 60 | The supply outlasts the window by 120 days |
One capsule a day, 30 to a bottle. The window is the same 60 days on every pack; what changes is how much product is still on the shelf when it closes.
The three-bottle and six-bottle rows are the ones that catch people. Buy six bottles and the window shuts with four months of capsules still in the cupboard. That is not a trap and nothing is hidden about it, but it does mean the decision has to be made on the calendar rather than when the last bottle runs out.
Day 45 of a SodaMelt trial, which is where the decision belongs
A four-date calendar, because a deadline nobody works backwards from is a deadline that gets missed.
Working backwards from the deadline is the only way this window gets used properly. The return has to be authorised by a call, posted, and in the desk's hands. Posting on day 60 is posting too late.
Day 45 is a workable marker. It leaves a fortnight for the call, the parcel and any delay in either. By then you have taken roughly a bottle and a half, which is past the point where the bulking and probiotic routes have had the weeks their own trials gave them — the Bijkerk primary-care trial ran twelve weeks, and the Martoni DDS-1 trial six.
- Day 1. The purchase date on the order email. That is the date the window counts from.
- Day 30. First bottle finished. Too early to judge the slower routes, and the distributor's own roster mostly records days in the thirties and above.
- Day 45. Decide. If the answer is no, call the desk that week.
- Day 60. The window closes. A parcel still in the post on this date is a parcel outside the policy.
Most buyers writing to the distributor describe 4–8 weeks before they judged it, which sits inside this window rather than outside it. The timeline page sets out why the four mechanisms in this capsule answer that question four different ways.
Claiming the SodaMelt guarantee, step by step
Five steps in the order they happen, and the first one is a telephone call rather than a parcel.
Call the order desk with your order ID
The number is on the order email and in the footer here. The website address cannot see orders, so it cannot start a refund.
Ask for the return address and write it down
Bottles posted back before that conversation can arrive unannounced and be refused.
Put your full name, email and order ID inside the box
A box with no name in it is the commonest reason a refund stalls. Empty bottles count, so send them.
Post it with tracking, at your own cost
Return postage is the buyer's. Keep the tracking number until the money lands.
Expect 3–5 business days to process, then 5–10 on the card
Two separate waits, and the second one belongs to your bank rather than the desk.
How long a SodaMelt refund takes to appear
Four stages, two of which are waits nobody can shorten.
| Stage | How long | Who is waiting on whom |
|---|---|---|
| The call to the desk | One call | You, for the return address and authorisation |
| Posting the bottles back | Your carrier's time | The desk, for the parcel to arrive |
| Processing once it lands | 3–5 business days | You, for the desk to credit the refund |
| The credit reaching the card | 5–10 days | Both of you, for the bank |
The two waits are separate and the second one belongs to your bank rather than to the seller. Business days exclude weekends and public holidays.
Two to three weeks from posting to money is the ordinary shape of this once the carrier's leg is counted. Anyone expecting a same-week refund is going to be disappointed by an arrangement that is working exactly as stated.
Keep the tracking number until the credit appears. It is the only document that proves the parcel left, and a refund that stalls almost always stalls at the question of whether it arrived.
How the SodaMelt window compares with the category
Two numbers decide whether a guarantee is worth anything and only one of them is the headline.
Sixty days is toward the generous end of the digestion aisle without being unusual. Thirty is common, forty-five appears often, ninety exists. What matters more than the headline number is whether opened bottles count, and here they do.
A thirty-day policy on a thirty-day bottle is close to useless: it closes on the day the supply does. A 60-day policy on a thirty-day bottle leaves a second bottle's worth of thinking time, which is the difference between a window you can act on and one you can only notice.
Where this policy is ordinary rather than generous is the return leg. The buyer pays postage, which on a six-bottle return is a real amount of money and is worth pricing before the six-pack rather than after it.
What the SodaMelt guarantee is not
Five things a sixty-day guarantee is regularly assumed to mean and does not.
- Not a claim about the capsule. A refund policy is a commercial promise about money. It says nothing about what the blend does.
- Not a substitute for reading the label. The caution paragraph rules some people out before any window applies, and the side effects page names which.
- Not a free trial. You pay first, in full, and get it back afterwards if you ask in time.
- Not automatic. Nothing happens unless you call, and nothing is refunded against a parcel the desk cannot identify.
- Not transferable. It belongs to the purchase, so a bottle passed on to somebody else carries no window with it.
SodaMelt guarantee questions
How long is the SodaMelt guarantee?
Does the SodaMelt clock start when the parcel arrives?
Who pays to post SodaMelt bottles back?
How do I start a SodaMelt refund?
When will the SodaMelt money be back on my card?
Sources behind the SodaMelt day-45 marker
The trial durations that decide how long a fair test of this blend has to run.
- Bijkerk CJ, de Wit NJ, Muris JW, et al. Soluble or insoluble fibre in irritable bowel syndrome in primary care? Randomised placebo controlled trial. BMJ. 2009;339:b3154. Twelve weeks of 10 g psyllium, 10 g bran or 10 g placebo. PMID 19713235. https://pubmed.ncbi.nlm.nih.gov/19713235/
- Martoni CJ, Srivastava S, Leyer GJ. Lactobacillus acidophilus DDS-1 and Bifidobacterium lactis UABla-12 Improve Abdominal Pain Severity and Symptomology in Irritable Bowel Syndrome: Randomized Controlled Trial. Nutrients. 2020;12(2). Three hundred and thirty adults at 1 x 10^10 CFU/day for six weeks. PMID 32019158. https://pubmed.ncbi.nlm.nih.gov/32019158/
- van der Schoot A, Drysdale C, Whelan K, et al. The Effect of Fiber Supplementation on Chronic Constipation in Adults: An Updated Systematic Review and Meta-Analysis of Randomized Controlled Trials. Am J Clin Nutr. 2022;116(4):953-969. Benefit appeared only at doses above 10 g/d. PMID 35816465. https://pubmed.ncbi.nlm.nih.gov/35816465/
- Rao SSC, Brenner DM. Efficacy and Safety of Over-the-Counter Therapies for Chronic Constipation: An Updated Systematic Review. Am J Gastroenterol. 2021;116(6):1156-1181. Good evidence (grade A) for polyethylene glycol and senna; moderate evidence (grade B) for psyllium. PMID 33767108. https://pubmed.ncbi.nlm.nih.gov/33767108/
Order SodaMelt with the whole window in front of you
60 days from the date of purchase, on every pack, opened bottles included. A bottle is thirty capsules, so the window covers two of them.
One bottle $89 · six bottles $294 · 60-day money-back guarantee
Order SodaMelt On The Official WebsiteOne capsule a day · 30 per bottle · lot SOD-26/SO-2224
